IT Service Desk

DDNA Software service desk provides an interface to users for the entire spectrum of service management activities. Service offerings range from automating existing service desks to implementing new ones, and consolidating IT service desks to incorporating web-enabled support.

Increase productivity and process efficiencies in your round-the-clock end user support systems.

It proactively keeps users informed of all relevant service events, actions and service changes that are likely to affect them. The Wipro Service Desk provides end-to-end ownership of the calls till resolution.

DDNA Software Provide
  • Setting up global IT Service Desks for IT infrastructure support and management.
  • Creating and/or managing high-end applications.
  • Troubleshooting.
  • IT infrastructure support covering desktop/laptops, servers, operating systems, office productivity suites, email and browser support, network and connectivity issues, line of business and custom applications, handheld support and infrastructure support.
Data DNA
+91 80 40600947 +91 80 40600947
info@ddna.in  info@ddna.in

Optimize the processes that govern your business-to-business,
business-to-customer and business-to-employee relationships